Order Process
Order Process
We appreciate your interest in our industrial scales. Find out here how you can place an order and which payment options are available to you. If you have any questions, we will be happy to advise you. We look forward to receiving your order.
Invoice and Shipment
One to two days after your goods have left our warehouse, you will receive both your shipping confirmation with a tracking number and your invoice by email.
Delivery Time
Our usual delivery time is between 7 and 12 working days, including processing time. Please note that delivery times may be slightly longer for customised items in individual cases.
Order Process for business customers
To make the purchasing process as smooth as possible, you have various options for placing an order with us. In general, we offer all our business customers the option of advance bank transfer, immediate online payment or payment on account.
Request a quote by phone
After a telephone consultation, we will be happy to send you an offer as a PDF by email.
Once you have confirmed your quote and do not wish to make any further changes, you will receive your order confirmation.
Ordering via the website
We offer several ways to place an order via our website.
Order directly online:
You can pay conveniently by invoice. Alternatively, we also offer the option of direct payment by credit card or online payment via PayPal.
“Request a quote” button:
After you have completed the contact form, you will receive your quote as a PDF by email. Once you have confirmed this and do not wish to make any further changes, we will send you the order confirmation.
Order after request by email
After you have told us which functions and specifications you require, you will receive a suitable offer as a PDF by email. Once you have confirmed this and do not wish to make any further changes, we will send you the order confirmation.
Order process for private customers
To make the purchasing process as convenient as possible, you have various options for placing an order with us.
Request a quote by phone
After a telephone consultation, we will be happy to send you an offer as a PDF by email.
Once you have confirmed this and do not wish to make any further changes, you will receive your order confirmation.
Website
Our private customers have the following options for ordering via our website:
Order directly online:
You can conveniently pay by bank transfer in advance. Alternatively, we also offer the option of direct payment by credit card or online payment via PayPal.
Request an online quote:
After you have completed the contact form, you will receive your quote as a PDF by email. As soon as you have confirmed this and do not wish to make any further changes, we will send you the order confirmation. Payment is made in advance.
Order after request by email:
Once you have told us which functions and specifications you require, you will receive a suitable offer as a PDF by email. After you have confirmed this and do not wish to make any further changes, we will send you the order confirmation. Payment is made in advance.
