Service
We pride ourselves on our first-class customer service and technical support. Our aim is to make your experience with our products as smooth as possible. Should you ever need help, we offer a comprehensive range of services from technical support via email and telephone to delivery of spare parts.
Questions about your order
Email inquiry
Feel free to send us an email with questions about your current order. We will reply shortly and help you further.
Telephone customer service
Call our service hotline on 01789 5480 52 to speak directly to one of our employees. We are available Monday to Friday from 9:00 to 17:00.
Technical support from scale specialists
Support via email and telephone
Our experienced scale specialists are on hand to help you with technical challenges. The first step is to send us an email with information about your order, your product and a description of the problem. Our technicians will get back to you as quickly as possible by email or telephone and work with you to find a solution.
Delivery of spare parts
Do you need spare parts for your scale? Contact us to order them. We will ensure that you receive the right components.
We are here to ensure that you are always satisfied with our products and service. Contact us to get advice from our team.
